Jobs, Interview Questions, Security Guard Training, Practice Quizzes

This question is asked to assess your expectations from the job. Possible Answer:As an inexperienced man in my first job, I would like to learn the ropes and be an effective security guard. I would like the chance to prove myself and advance within the company in the security niche. I have always been good with electronics, and maybe one day, I can help to design or innovate a better security system for the company. Read more Security Guard Interview Questions

This is to find out how you can overcome stress. You can list any of your favorite activities that show that you have a support system to fight stress and that you’re not a loner. Possible Answer:I hang out with my family and friends, as it helps me to relax and rewind. I like to play games, or fish, or go sailing or camping. I also go regularly to the gym and excise to keep me in good shape. Read more Security Guard Interview Questions

This question is asked to find out what you might be ready for. Possible Answer 1:I think that a security officer has to be the first responder in case of any problems. So he should be calm under challenging situations, have people skills, and be pleasant and observant. If someone seems to be loitering, the security should be able to identify that and keep an eye on them. In case of trouble, the security guard should have the leadership and people skills to keep people calm, and to help them navigate their way out of the building or through the stairs, etc. As a security officer, I should be vigilant, fearless and calm to be able to help people, especially when everyone else is scrambling around during an emergency. Read more Security Guard Interview Questions

This question shows your people skills, and presence of mind in dealing with a problem. Possible Answer:I would try and find out the reason for the upset, and try to address the problem. If it is a defective product or a salesperson being unprofessional, I would ask the customer to have a seat, and get the supervisor or manager to handle the problem. If the cause for the upset is another customer, I would separate them in different sections, and get two supervisors or managers to deal with each of them. This will help so that neither one of them is left feeling neglected or less important to us. Read more Security Guard Interview Questions

This question is asked to assess your people skills, especially when handling a difficult customer. Alternate Questions: Tell me a time when you have had to work around difficult people and how did you overcome it? Possible Answer 1:Parking is one area where people regularly lose their tempers, and fender benders happen. Things can get ugly if one person feels the other one cut them off. Seasonal sales like Black Friday and Boxing Day Sales also can lead to many people jostling to be the first one in, and so tempers get lost and fights happen. As store security, our job can be quite difficult during these days. We have to be prepared, be firm and be steady. Even when a customer is rude or pushing and shoving, we have to maintain decorum. You need to have phenomenal self-control to stay calm and to not give in to your anger or frustration, as the slightest sign that…

This question is asked to see how resourceful you can be. Possible Answer 1:I was manning the front desk one day, when a distressed young lady hurried in, looking for her toddler. She said she was looking at a window display when she lost her grip on her son, and he just disappeared. She was all shaken up and was on the verge of a breakdown. I got one of our waitresses from the coffee shop to serve her some coffee and keep her company, while I went looking for the boy, armed with her description. In a few minutes I found him glued to the TV in an electronic store, a few doors down. When I brought little Eric back to his Mom, she was so grateful, uncontrollable tears started flowing from eyes. Since then, every year she sends us a Christmas card. When the lady just came in and reported the incident, I had a…

This question is meant to assess your aptitude for the job. Possible Answer 1:I would immediately raise an alarm by dialing 911; then I would try to diffuse the situation by trying to talk to the perpetrator calmly and by keeping him engaged, while maintaining eye contact. It can be difficult for a person to do something illegal or unlawful while looking another person in the eye, and that is why many criminologists and hostage-negotiators recommend not losing contact with the perpetrator. If the potential attacker has a weapon like a knife or a gun, more decisive action is called for, where I would have to step in and disarm him. Possible Answer 2:If the potential attacker seems agitated at all or frightened, then it might be difficult to reach him or reason with him. In most cases, a truly desperate man, who thinks he has nothing to lose, might react very badly to perceived threats, thereby…